OSG Maintenance Notice:
Extended Window March 14 & 15
OSG will be conducting important system maintenance during the following times:
- Saturday, March 14, 2026 from 9:00 AM to 9:00 PM CST.
- Inbound SFTP file transfers will not be affected.
- Outbound file transfers from OSG to client-hosted SFTP sites may be temporarily unavailable during the maintenance windows.
- Sunday, March 15, 2026 from 12:00 AM to 12:00 PM ET
- This includes the SFTP server, you may not be able to send files during this time period.
As previously communicated, clients who restrict network traffic by IP address should ensure the following OSG IP addresses are whitelisted:
- 170.62.34.0/32
- 199.219.199.106/32
- 69.74.26.137/32
Please retain your current IP addresses temporarily to support rollback if needed.
If you have any questions or concerns, please do not hesitate to contact our support team at
clientcaredept@osgconnect.com.
We appreciate your patience during this time.
Thank you.
OSG Client Experience Team
Our client care support portal provides an easy way to access your account information when it's convenient for you.