Welcome to OSG's InSight Client Portal
ATTENTION: SCHEDULED
MAINTENANCE WINDOW 11/16 - Update
We recently began a security upgrade to add Multi-Factor Authentication (MFA) to the Insight portal. During the rollout, some clients encountered configuration-related issues that affected their ability to complete setup.
To ensure a smooth transition for all users, we have paused the MFA implementation. Our teams are reviewing these items now, and we will share a new implementation date once updates and testing are complete.
What You Need to Know Now, during this rollback period, you will continue logging in with your username, password, and email address.
If your organization uses shared logins, these will be transitioning to individual user accounts as part of our updated security standards. Our team can assist at clientcaredept@osgconnect.com.
We recently began a security upgrade to add Multi-Factor Authentication (MFA) to the Insight portal. During the rollout, some clients encountered configuration-related issues that affected their ability to complete setup.
To ensure a smooth transition for all users, we have paused the MFA implementation. Our teams are reviewing these items now, and we will share a new implementation date once updates and testing are complete.
What You Need to Know Now, during this rollback period, you will continue logging in with your username, password, and email address.
If your organization uses shared logins, these will be transitioning to individual user accounts as part of our updated security standards. Our team can assist at clientcaredept@osgconnect.com.
Our client care support portal provides an easy way to access your account information when it's convenient for you.
- Ticket history
- Uploading and downloading your files
- Insert inventory
- OSG Envelope MessagingSM
- Campaign ComposerSM
- MailTrekSM
- Comprehensive reports
- Messaging and Customer Support
Need further assistance? Contact our Client Care Department at clientcaredept@osgconnect.com or 201.871.1100 Extension 311.
