ARM/Collections

At OSG, we understand the importance and urgency of timely payment receipt from your debtors. That’s why we offer a comprehensive, single-source solution for all your collections needs.

OSG provides fully integrated omnichannel consumer engagement capabilities, ranging from traditional print and mail to digital interactions via web and mobile.

Our proven state-of-the-art solution will improve your Accounts Receivable Management / collection rates, reduce your collection costs and mitigate risk.

Print and Mail Solutions

• Printing and mailing of collection letters
• Optimized mail solutions
• Automated return mail
• Intelligent mail barcode
• Integration with USPS address management services: NCOA, DPV, LACS and CASS
• Postal processing, tracking and reporting
• Certified mail services

Transactional Digital Solutions

• eStatements and eBills
• Payment portals specific to your industry (Healthcare, Finance, Utilities, etc.)
• Customizable payment plans
• Prompt pay discounts
• Sophisticated dashboard for collections tracking
• Multichannel customer interaction tools (email, text, IVR, live Customer Service Representatives)